Web Order Fulfilment Policy

As soon as your order has been recorded by one of our staff, we have the systems and the support staff to ensure your order is processed, invoiced and despatched promptly and efficiently.

Our normal standard is to despatch all orders within 48 working hours from the time of order, providing the items are in our stock. Where large orders (such as class sets) cannot be supplied from stock we undertake to send the order to the supplier no later than the close of business the following day. Obviously the time period until the stock is received is dependent on where the supplier is located, the supplier's turnaround time and the freighting options they use.

Please discuss with us any urgent requirements and other options such as air transport can be discussed. We are here to help.

For delivery prices and our other terms, please go here.

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